Hostess

About this role

Join our dynamic team at Sevenhires as a Hostess, where your role will be pivotal in creating an inviting atmosphere for our guests. We are looking for a warm and engaging individual who will be the first point of contact for our customers, ensuring they feel welcomed and valued. At Sevenhires, we pride ourselves on our commitment to excellent customer service and fostering a friendly work environment. Here, your contributions will directly enhance our guests' experiences and help us maintain our reputation for exceptional hospitality. As a Hostess, you will collaborate closely with our front-of-house team to manage reservations, greet guests, and provide them with the necessary information about our services. Your ability to communicate effectively and uphold our standards of service will not only make a lasting impression on our guests but also create a positive and energetic atmosphere within our establishment. If you are passionate about customer service and enjoy engaging with people, this role is perfect for you!

Responsibilities

• • Greet and welcome guests as they arrive, ensuring a friendly atmosphere.
• • Manage reservations and seating arrangements efficiently.
• • Provide guests with information about the menu and services available.
• • Assist in maintaining cleanliness and organization of the front-of-house area.
• • Handle customer inquiries and complaints with professionalism and care.
• • Collaborate with the kitchen and service staff to ensure a seamless guest experience.

Requirements

• • Previous experience in a customer service role, preferably in hospitality.
• • Strong communication and interpersonal skills.
• • Ability to work in a fast-paced environment and handle multiple tasks.
• • Basic knowledge of food and beverage service is a plus.
• • Proficient in English; knowledge of local languages is an advantage.

Required Skills

Benefits